Politique de remboursement

 

Return and Refund Policy for sidpolyphoto.com

Effective Date: November 28, 2023

Thank you for shopping at sidpolyphoto.com. I take great pride in providing you with high-quality photography products and services. Your satisfaction is my top priority.

No Returns Policy

As a photography service provider, I offer digital and physical products that are personalized and customized to your specific preferences and requirements. Due to the unique and personalized nature of our services, I do not accept returns or exchanges. Please consider this before making your purchase.

Refund Policy

Refunds will only be issued in the following circumstances:

  1. Cancellation of Services: If you wish to cancel your photography session or service before the scheduled date, please notify me at least 3 days in advance. A full refund will be issued for cancellations made within this timeframe.

  2. Damaged or Defective Products: In the unlikely event that you receive a damaged or defective physical product (e.g., prints, canvases), please contact me within 10 days of receiving the product. I will require photographic evidence of the damage or defect to process your refund or replacement.

  3. Failure to Provide Services: If I am unable to provide the photography services as agreed upon due to unforeseen circumstances or technical issues on my part, a full refund will be issued.

How to Request a Refund

To request a refund, please follow these steps:

  1. For cancellations or service-related refunds, contact me via email; sidpolyphoto@gmail.com to initiate the refund process.

  2. For damaged or defective product refunds, please email me via sidpolyphoto@gmail.com within 10 days of receiving the product. Include clear photographs of the damage or defect.

  3. I will review your request and notify you of the approval or rejection of your refund.

Refund Processing Time

Once your refund is approved, it will be processed within 5-7 business days. The time it takes for the refunded amount to reflect in your account may vary depending on your payment method and financial institution.

Contact Us

If you have any questions or concerns about the return and refund policy, please feel free to contact me at:

Email: sidpolyphoto@gmail.com

Please note that this policy is subject to change without notice. It is your responsibility to review this policy periodically for any updates or modifications.

By making a purchase on this website, you acknowledge and agree to abide by the terms and conditions outlined in this Return and Refund Policy.

Thank you for choosing sidpolyphoto. I appreciate your business and look forward to serving you with exceptional photography products and services.

Sid | Owner | sidpolyphoto.com